Virtual Assistant
Virtual Staff.
Do you feel like you can never take a vacation and your days go by unchecked?
Do you find yourself always busy and never productive?
Do you spend hours and hours answering emails?
We have the solution, at AVA we are in charge of transforming the way in which companies and families manage their time. We offer exclusive and personalized virtual and personal assistance services, with a focus on efficiency and confidentiality, to optimize your daily life without compromising your daily lifestyle.
Services.
Some of the services we offer at AVA
- Agenda management: Schedule meetings, appointments, events and reminders.
- Email management: Organize, respond to and prioritize emails.
- Telephone answering: Screening and managing incoming calls, taking messages and making calls on behalf of the client.
- Meeting organization: Meeting planning, room reservation and preparation of materials.
- Document drafting: Create, edit and proofread letters, reports and other documents.
- Records management: Organize and maintain physical or digital records.
- Research tasks: Search for information, analyze data and prepare summaries or reports.
- Travel planning: Book flights, hotels, transportation and prepare detailed itineraries.
- Translation of documents: English-Spanish.
- Event organization: Plan and coordinate private or family events (birthdays, dinners, parties).
- Personal reservations: Arrange appointments at restaurants, theaters, spas or any recreational activity.
- Personal shopping: Shopping online or in physical stores, from groceries to gifts.
- Home management: Coordinate repairs, supervise domestic staff or manage service providers.
- Coordination of family trips: Planning and organization of personal trips or vacations.
- Bill Payment: Manage the timely payment of invoices and personal services.
- Property management: Oversee properties, coordinate maintenance and security.
- Health management: Schedule medical appointments, coordinate treatments or research health and wellness options.
- Hiring of services: Search for and hire specialized services such as personal trainers, private chefs, image consultants or stylists.
- Organization of family life: Coordinate children’s activities, manage school fees or hire private tutors.
- Personal project support: Assist with personal projects, such as planning remodeling or managing family businesses.
Save time and efficiency.
Simplify your life!
Do you want to know how we can help you achieve your goals? Contact us!
Who we are.
AVA, passionate assistants
Almudena Berzosa Roque, CEO of AVA, has developed her professional career in the United States for more than 10 years, which has allowed her to acquire a global and advanced vision of the field of virtual assistance. His experience has given him the ability to adapt to the highest demands of the business and family environment, offering precise and effective solutions. With a solid background in management secretarial work, Almudena works with passion and dedication, providing personalized services that fit the specific needs of each client. AVA also has a team of highly trained professionals, whose mission is to optimize the time and resources of both families and companies. Thanks to an approach focused on efficiency and excellence, AVA allows its clients to delegate administrative and operational tasks, allowing them to focus on the most strategic areas of their personal and professional lives. The team is committed to facilitating the achievement of key objectives, providing comprehensive support that maximizes performance and productivity. AVA also has a team of highly trained professionals whose mission is to optimize the time and resources of both families and businesses. Thanks to an approach focused on efficiency and excellence, AVA enables its clients to delegate administrative and operational tasks, allowing them to concentrate on the most strategic areas of their personal and professional lives. The team is committed to facilitating the achievement of key objectives, providing comprehensive support that maximizes performance and productivity.
Testimonials.
What customers say
I highly recommend Almu as an exceptional virtual assistant. Her attention to detail, organizational skills, and proactive approach make her an invaluable asset in any setting. Almu is not only efficient and reliable but also personable, making collaboration smooth and enjoyable. Her ability to anticipate needs and handle tasks with precision ensures that everything runs seamlessly. Whether managing schedules, coordinating events, or handling complex tasks, Almu consistently delivers with excellence.
Almudena has been our personal assistant for over two years, and our experience with her has been exceptional. She is organized, trustworthy, and honest, with outstanding problem-solving skills. Throughout her time with us, she has successfully handled a variety of responsibilities, including coordinating a major home renovation, managing two rental properties in Spain and the U.S., organizing numerous events both in and outside our home, booking flights and accommodations, locating professional services such as lawyers and personal trainers, and assisting with day-to-day errands. Almudena approaches every task with efficiency and expertise. She demonstrates initiative and finds creative solutions to even the most challenging problems. Since hiring her, our lives have become significantly easier.
I have had the pleasure to work collaboratively with Almudena over the last five years. She has advanced administrative skills and I can count on her to follow through with tasks ahead of schedule. One project that stands out was her extensive research into food safety for children and adults. She analyzed product lead and pesticide levels across several categories of food and then cross-referenced her findings with consumer ratings and brand recommendations. Most impressive was her ability to present her findings with a beautifully laid out spreadsheet, and discuss in both English and Spanish with our team. I highly recommend Almudena!
Almudena has an innate ability to simplify the complex. She has helped me solve problems that had me stuck for weeks. Thanks to her organization and efficiency, I can delegate tasks with complete confidence, knowing that they will be in the best hands.